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Refund & Cancellation

  1. You must notify Gtaste immediately if you decide to cancel your order, preferably by phone, and quote your order number. Orders can be cancelled within 24 hours before the expected delivery.

  2. We will not accept any cancellation requests after the cut off period.

  3. We may cancel an order if the product is not available for reasons that are not within our control. We will notify you if this is the case and return any payment that you have made.

  4. If the cancellation was made in time, we will refund or re-credit your debit or credit card with the full amount within 14 days.

  5. In the unlikely event that we deliver a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If we can only do a partial delivery (a few items might be not available), we would inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund.

  6. Food subscription plans have to be used during the period of validity. In case of the user not availing the foods during the specified period, the meals will lapse. Refund or extension of lapsed plans will not be possible. This is applicable to all subscriptions offered under GPlans by Gtaste.

  7. All prices are in indicated in INR. Prices are inclusive of taxes unless otherwise indicated